FAQ – The Celestial Shop

[vc_row][vc_column][vc_separator][vc_raw_html]JTNDaDIlMjBzdHlsZSUzRCUyMmNvbG9yJTNBJTIzMDAwMGZmJTNCdGV4dC1hbGlnbiUzQWNlbnRlciUyMiUzRUZSRVFVRU5UTFklMjBBU0tFRCUyMFFVRVNUSU9OUyUzQyUyRmgyJTNF[/vc_raw_html][vc_toggle title=”How to make a purchase?” style=”square” color=”sky” size=”lg”]Please follow the following steps to make a purchase.

CREATE A QUOTE LIST. Browse through the categories and click at “REQUEST TO QUOTE” button for any item that you’d like to purchase (items that do not have this button are not available for purchase at the moment). Items that are requested are added to a “QUOTE LIST” (see left side panel)
VIEW QUOTE LIST. Once you finish browsing for items, click at “VIEW CART” button (on left-side or top panel) to review the quote list
FILL OUT QUOTE FORM. A “Request A Quote” list/form is displayed which lists all items that you’re interested. Please fill out the form below the list. All required fields must be entered.
If you prefer to use the information in your account, please sign in and if your billing and shipping information were saved, the fields on the form will be filled in automatically with the information you have in your account. If you don’t have an account, proceed to next step.
Please click at “I’m not a robot” to proceed
SEND QUOTE FORM. Please click at “SEND YOUR REQUEST” to send to us the list of items and your information.

[/vc_toggle][vc_toggle title=”After sending the quote, what’s next?” style=”square” color=”sky”]Once the quote form is sent to us, we will review and make sure all items are available and determine the shipping fee. The total will be calculated and an email will be replied to you with the total price, shipping fee & tax.[/vc_toggle][vc_toggle title=”ITEMS’ PRICES” style=”square” color=”sky”]The prices listed on our website does NOT include tax & shipping fee (if applicable).[/vc_toggle][vc_toggle title=”Shipping & Payments” style=”square” color=”sky”]SHIPPING:

We will reply to your quote with a total which includes shipping fee & tax (if applicable). Please check your email for the reply. We may contact you by phone is necessary to finalize the Order.

PAYMENT:

In the replied email, please follow the instruction to pay.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]